Emails and notifications

Choose which emails and in-app alerts you get: the weekly summary, budget and goal alerts, sync failures and marketing emails.

Updated

You control most of what Mozaic sends you from Settings > Privacy & Data > Notifications. Marketing emails have their own switch under Privacy & Data.

The weekly summary email

Weekly email summary sends you a short summary of your finances once a week. It is on by default.

To stop it, turn off Weekly email summary, or use the unsubscribe link at the bottom of the email.

In-app alerts

Under In-app alerts, four switches decide which notifications appear in the app. All four are on by default.

  • Budget alerts: when you reach 80% of a budget and when you go over it.
  • Large transactions: when a single transaction is above the amount shown in the switch's description. The amount can't be changed.
  • Sync failures: when a bank or brokerage connection stops syncing. This one also sends you an email asking you to reconnect.
  • Goal milestones: when a goal reaches 25%, 50%, 75% and 100%.

Marketing emails

  1. Go to Settings > Privacy & Data > Privacy & Data.
  2. Turn Marketing Emails on or off. It covers news, tips and offers.

The same page has switches for Analytics, Usage Improvement and Personalized Insights, plus Consent Settings and Consent History if you want to review what you agreed to and when.

Each link at the bottom of our emails turns off only the kind of email it came with:

  • From the weekly summary: stops the weekly summary.
  • From trial and come-back emails: stops those emails.
  • From announcements: withdraws your marketing consent.

Emails you can't turn off

Some emails are sent whatever your settings, because they concern your account or its security. For example: password reset and sign-in links, two-factor recovery links, and the warnings we send before deleting an inactive free account.

If something looks wrong

  • You don't get the weekly summary: check that Weekly email summary is on and look in your spam folder. Remember it comes once a week, not every day.
  • Emails arrive in the wrong language: emails follow the language you chose in Settings > Preferences > Language.

Was this article helpful?